Please contact us before you purchase if you have any questions about an item or our policies.
***** Returns and Refunds *****
Any item purchased from us may be returned for a refund.
Return Shipping Cost, Tracking, Insurance, Packaging Costs are all the buyers responsibility and are not part of any refund.
We don't have a return authorization process, please just email us.
Returns must be received by us within 30 days of your purchase in the same condition as shipped.
Items Returned to us past 30 days of shipment may be subject to a 20% restocking fee.
Items Returned to us any condition other than "as sold" may be subject to a 20% restocking fee and will be pro-rated for the quantity of usable items returned. If all items are not in condition for resales, no refund will be issued. We do not accept any responsibility for return of these items to you unless you provide a return shipping label.
***** Terms *****
All our shipments have a tracking number, those are updated into your purchase record and emailed to you. PLEASE use the Tracking Number to Track Your Shipment and Delivery Status.
It is the buyers responsibility to verify their address is complete and accurate. We ship only to the address of record in your payment transaction.
Any package returned to us as identified by the US Post Office as Refused, Return To Sender or Un-deliverable As Addressed will be considered a cancelled sale and is subject to a 20% restocking fee from any refund.
If you want the item reshipped, you will have to update your payment account record and reorder the item.
If the delivery carrier indicates the product was delivered, that is the end of our responsibility. If you did not receive it, your recourse is first to contact the Mail Carrier Immediately.The Mail Carrier had Your package in their hand at time they scanned it as delivered.
If theft has occurred, that is beyond our control. Upon presentation to us of documents (police report and USPS Mail Theft Report) we will determine if, as sellers, we can offer any assistance.
If you have concern about safe delivery at your address, please contact us prior to placing your order and we can consider safe options for delivery.
We will fully cooperate with investigations regarding fraud.
We reserve the right to cancel any transaction, at any time, for any reason.